It’s meant to balance out bad days for tips with good days. Tip pooling is where all tips made by a service worker go into a combined pool of money that is split equally among workers that receive tips.

We will continue to invest in training and regular reviews of our policies and procedures to ensure ongoing compliance,” said Dara Cohen, the communications director at MGM Resorts International in an email statement.Īccording to Campbell’s office, there were complaints that managers were illegally participating in tip pooling. “We take our compliance obligations seriously and have made proactive updates since 2019 to address this issue. The Springfield location opened in August 2018 and, by October, the fair labor division of the attorney general’s office was receiving a variety of complaints. MGM Springfield is operated by MGM Resorts International, which owns destination resorts in many different parts of the country, including Las Vegas and Atlantic City. Of the $6.8 million settlement, $461,587 will go to the MGM employees as full restitution and nearly $6.4 million will go to the state as a penalty payment.

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